Programming Best Practices for Technical Writers – Reusability

Welcome to the fourth installment of my series on essential programming best practices for technical writers. Previously, I explored the concept of abstraction. In this post, I'll delve into the principle of reusability. Reusability is about designing components, code, or modules so they can be utilized across various parts of a program or different projects … Continue reading Programming Best Practices for Technical Writers – Reusability →

Full Stack of Development for Technical Writers

In this post, I want to lay out some basic programming concepts about full-stack development for technical writers. Technical writers may have programming degrees and formal developer experience, but often they don't and learn on the job through the tasks of their roles. This post will hopefully bridge some of the understanding of what's going … Continue reading Full Stack of Development for Technical Writers →

Five things you probably didn’t know you could do with ServiceNow Workspace

ServiceNow workspaces automate various types of workflows with a single pane UI. This single pane UI is designed to for minimal user effort so that users can efficiently resolve workflows. Workspaces perform the same function as classic lists and forms, but with functionality that is more intuitive. They incorporate familiar UI elements and maximize design … Continue reading Five things you probably didn’t know you could do with ServiceNow Workspace →