As artificial intelligence continues to drive innovation across industries, its environmental impact increasingly important consideration worth taking. While AI offers potential tools for addressing climate change and resource inefficiencies, its development and operation also raise serious concerns about sustainability. This article presents a starting point for looking at the environmental costs of AI based on … Continue reading Artificial Intelligence’s Outsized Impact on the Environment
Tag: technology
What ChatGPT Taught Me About Its Own Limitations
When I first started using ChatGPT, I assumed I had stumbled upon a limitless oracle. It answered my questions, helped me brainstorm, edited my drafts, and even explained quantum mechanics in a tone I could stomach before coffee. But over time, through trial, error, and a few embarrassing overreliances, I began to understand its blind … Continue reading What ChatGPT Taught Me About Its Own Limitations
Why AI Might Not Work in the Long Term – Profitability, Power, and Practical Limits
AI has become the most hyped technology of the decade, attracting billions in investment and reshaping industries from marketing to medicine. But beneath the excitement, there’s a growing question few want to ask out loud: What if AI doesn’t work out, not because the tech fails, but because the economics do? Despite astonishing capabilities, many … Continue reading Why AI Might Not Work in the Long Term – Profitability, Power, and Practical Limits
Demystifying ITOM, ITBM, and ESM
In the world of enterprise platforms, few ecosystems are as expansive as ServiceNow. But with expansion comes complexity. Terms like ITOM, ITBM, and ESM get tossed around often—usually without clear explanation. This guide breaks them down into digestible insights, with a visual and strategic lens, along with real-world use cases. ITOM, ITBM, and ESM in … Continue reading Demystifying ITOM, ITBM, and ESM
Best Practices for Using the Process Mining Workspace in ServiceNow
In a world driven by efficiency, understanding how work really gets done inside your organization is gold. That’s where the Process Mining Workspace in ServiceNow shines—transforming raw platform data into dynamic process maps and actionable insights. Whether you're new to Process Optimization or looking to sharpen your approach, these best practices will help you get … Continue reading Best Practices for Using the Process Mining Workspace in ServiceNow
Why System Analysis Is a Core Trait for Every ITSM Analyst
In IT Service Management (ITSM), buzzwords like incident response, SLAs, and service catalogs often steal the spotlight. But beneath the ticket queues and workflows lies something less flashy—yet infinitely more valuable: system analysis. Too often, system analysis is seen as the domain of business analysts or software engineers. But for an ITSM Analyst, it’s not … Continue reading Why System Analysis Is a Core Trait for Every ITSM Analyst
AI and the Shrinking Technical Writing Workforce: How to Stay Relevant
The Rise of AI in Content Creation Artificial intelligence has transformed technical writing from a manual, human-driven process to an AI-assisted workflow. Tools like ChatGPT, Jasper, and Notion AI now generate drafts, summarize content, and even provide automated translations. As a result, the demand for traditional technical writers is declining as companies optimize costs and … Continue reading AI and the Shrinking Technical Writing Workforce: How to Stay Relevant
Mastering ServiceNow: Advanced Tips & Tricks for Power Users
ServiceNow is an incredibly powerful platform, but many users only scratch the surface of what it can do. If you want to work faster, automate smarter, and optimize system performance, these advanced tips will transform the way you use ServiceNow. 1. Supercharge Search with Wildcards & Operators Most users rely on basic keyword searches, but … Continue reading Mastering ServiceNow: Advanced Tips & Tricks for Power Users
15 Secrets to Mastering ServiceNow Like a Pro
ServiceNow is a powerful platform for IT service management, automation, and business workflows. While many users stick to the basics, there are hidden tricks and best practices that can boost efficiency and improve performance. Whether you're an admin, developer, or end user, these 15 secrets will help you get the most out of ServiceNow. 1. … Continue reading 15 Secrets to Mastering ServiceNow Like a Pro
Mastering Product Management with Interleaving Prioritization
Effective product management is often a balancing act. On one hand, teams need to deliver quick wins that keep stakeholders engaged and customers satisfied. On the other, long-term strategic initiatives, technical debt, and infrastructure improvements demand attention. The challenge? Traditional prioritization frameworks like RICE (Reach, Impact, Confidence, Effort) and MoSCoW (Must-have, Should-have, Could-have, Won't-have) tend … Continue reading Mastering Product Management with Interleaving Prioritization
Double Yew! 