The Rise of AI in Content Creation Artificial intelligence has transformed technical writing from a manual, human-driven process to an AI-assisted workflow. Tools like ChatGPT, Jasper, and Notion AI now generate drafts, summarize content, and even provide automated translations. As a result, the demand for traditional technical writers is declining as companies optimize costs and … Continue reading AI and the Shrinking Technical Writing Workforce: How to Stay Relevant
Tag: technical writing
Leveraging Knowledge Base in ITSM
Delivering accurate, timely solutions to users and customers is essential in ITSM. One of the most powerful tools available for achieving this goal is the Knowledge Base. When integrated with an ITSM platform like ServiceNow, the Knowledge Base becomes a central resource that not only helps resolve issues faster but also empowers both end-users and … Continue reading Leveraging Knowledge Base in ITSM
How AI is Transforming Technical Writing Careers
The rise of AI in technical writing has sparked a big debate: Will AI take over documentation jobs, or will it simply change how we work? Some companies are already looking for cheaper writers who rely on AI tools, but does that mean experienced technical writers are on the way out? Let’s break it down. … Continue reading How AI is Transforming Technical Writing Careers
The Tech Bloodbath: What’s Happening and What’s Next?
Tech was once the promised land—high salaries, unlimited PTO, and a future-proof career. Now, it’s a battlefield. Layoffs have torn through even the biggest names, and entire sectors are shrinking. But is this just a cycle, or are we witnessing a permanent shift? Let’s break down what’s happening and where things might go from here. … Continue reading The Tech Bloodbath: What’s Happening and What’s Next?
Embracing AI Writing as a Tool for Efficiency and Connection
In recent years, the rise of AI writing has sparked debates around authenticity and creativity. Some critics argue that AI-generated content lacks the nuance and originality of human writing. However, instead of seeing AI writing through the lens of its authenticity, we should start viewing it as a tool designed to enhance our research, speed … Continue reading Embracing AI Writing as a Tool for Efficiency and Connection
Career Transitions for Technical Writers
Technical writing builds a versatile skill set that can lead to various career opportunities. Whether you're interested in content, UX, management, or emerging technologies, there’s a transition that fits your strengths. The AI Shift: Why Acquiring New Skills is Crucial Artificial intelligence is transforming the way content is created, managed, and delivered. AI-powered tools can … Continue reading Career Transitions for Technical Writers
From Technical Writing to Product Management
Moving from technical writing to product management is a natural shift, given how closely the two roles intersect. As a technical writer, you already excel at breaking down complex information, advocating for users, and collaborating across teams. The key to making the transition lies in expanding your skill set and shifting your perspective from documentation … Continue reading From Technical Writing to Product Management
Advantages of Being an INTJ as a Technical Writer
Technical writing is a profession that demands precision, clarity, and the ability to translate complex ideas into accessible content. For those with the INTJ personality type—often referred to as "The Architect"—these traits come naturally. As a result, INTJs are uniquely positioned to thrive in the technical writing field. Let’s dive into some of the key … Continue reading Advantages of Being an INTJ as a Technical Writer
Bridging Technology and Service Excellence with ITSM
Imagine you’re in the middle of a critical work presentation when suddenly, your company’s internal system crashes. Emails won’t send, dashboards freeze, and frustration spreads across the office. In moments like these, most employees instinctively reach out to IT, expecting a swift resolution. But behind the scenes, ensuring that issues are not only resolved but … Continue reading Bridging Technology and Service Excellence with ITSM
Mastering a Smooth PC Refresh Process
Keeping your IT infrastructure up to date is crucial for maintaining efficiency, security, and overall business productivity. One of the most effective ways to achieve this is through a PC refresh—the process of replacing or upgrading computers within an organization. But how do you ensure a smooth transition without disrupting workflow? This guide will walk … Continue reading Mastering a Smooth PC Refresh Process
Double Yew! 