15 Secrets to Mastering ServiceNow Like a Pro

ServiceNow is a powerful platform for IT service management, automation, and business workflows. While many users stick to the basics, there are hidden tricks and best practices that can boost efficiency and improve performance. Whether you're an admin, developer, or end user, these 15 secrets will help you get the most out of ServiceNow. 1. … Continue reading 15 Secrets to Mastering ServiceNow Like a Pro

How to Document AI Systems for Clarity and Transparency

As artificial intelligence becomes an integral part of modern software development, the need for clear and comprehensive documentation is more important than ever. Whether you're building machine learning models, deploying AI-driven APIs, or integrating AI into a product, well-structured documentation ensures that developers, data scientists, and even non-technical stakeholders can understand, use, and trust the … Continue reading How to Document AI Systems for Clarity and Transparency

How Technical Writers Can Master SDK Documentation

In software development, SDKs (Software Development Kits) are invaluable tools that empower developers to create applications for specific platforms or services. As a technical writer, mastering the art of documenting SDKs is essential. A well-documented SDK can help developers integrate it into their projects with ease, troubleshoot issues, and optimize their usage. But writing SDK … Continue reading How Technical Writers Can Master SDK Documentation

What Technical Writers Need to Know About Cloud Computing

Cloud computing has transformed the way businesses operate and deliver services. As more companies move their infrastructure and applications to the cloud, technical writers are critical in ensuring users can easily understand, implement, and troubleshoot cloud-based solutions. If you're a technical writer stepping into the world of cloud computing, here's what you need to know … Continue reading What Technical Writers Need to Know About Cloud Computing

Enhancing Progress Bars with Persistent Storage

Progress bars are a great way to visually guide users through your documentation, but what if users leave the page and return later? Without a persistence mechanism, they would lose their progress, leading to frustration. To solve this, we can use localStorage to save and restore their progress. Check it out here. Benefits for Users … Continue reading Enhancing Progress Bars with Persistent Storage

Embedding Content Made Easy with Iframes

In web development, you’ve likely encountered situations where you need to display external content—like videos, maps, or widgets—directly on your website. This is where the iframe element comes into play. But what exactly is an iframe, and how can you use it effectively and securely? Let's explore! What is an iframe? An iframe (short for … Continue reading Embedding Content Made Easy with Iframes

Deploy Software Documentation with a Static Site Generator

In software development, having well-organized, accessible, and easy-to-update documentation is critical. Static site generators (SSGs) like Jekyll, Hugo, and Sphinx provide an efficient way to achieve this. In this post, I’ll walk you through a step-by-step strategy to deploy your software documentation with an SSG. Why Use a Static Site Generator for Documentation? SSGs are … Continue reading Deploy Software Documentation with a Static Site Generator

Understanding the DOM: The Heart of Web Development

Every interactive webpage relies on the Document Object Model (DOM). It’s the backbone of how web pages are structured, displayed, and manipulated in real-time. Whether changing text dynamically, handling user input, or building complex animations, you're working with the DOM. In this post, we’ll explore the DOM, how it works, and why every web developer … Continue reading Understanding the DOM: The Heart of Web Development

Mastering Async/Await in JavaScript

Async/await is one of the most powerful features in modern JavaScript, designed to simplify handling asynchronous operations. If you've ever struggled with callbacks or found Promise chains unwieldy, async/await can feel like a breath of fresh air. It allows you to write asynchronous code that looks synchronous, making it easier to read, debug, and maintain. … Continue reading Mastering Async/Await in JavaScript