Innovation is a team sport

Innovation is hot. Who doesn't want to originate the idea that creates a new process, product, or procedure? When it comes to innovating in practice though, innovation actually becomes pretty hard. By definition innovations are new ideas, methods, or products, and they require creativity and tremendous understanding of a problem. I'm probably like you and … Continue reading Innovation is a team sport

The Technical Writerpreneur: Why the Future of Technical Writing is Entrepreneurial

The future of technical writing is entrepreneurial. Sure, contract positions are becoming more common and those can demand some business acumen. But technical writers are increasingly empowered with tools and autonomy that create the expectation that they either have a broad range of skills, or are able to acquire those skills to get to the … Continue reading The Technical Writerpreneur: Why the Future of Technical Writing is Entrepreneurial

Talking with Josh Fechter about technical writing

I sat down with Josh Fechter to talk about how I became a technical writer and what has contributed to my success. Josh is putting together technical writing resources and creating a community of writers. He's a powerhouse entrepreneur and innovator and I couldn't be more honored to give my thoughts. Subscribe to his Technical … Continue reading Talking with Josh Fechter about technical writing

Surfing is a struggle, and that’s why it’s good for your career

When you think of a surfer, who comes to mind? I'd imagine it's probably a specimen like Jeff Spicoli from the movie Fast Times at Ridgemont High. The long-haired, semi-intelligible, perma-blazed brainiac played by Sean Penn has his true to life counter parts, no doubt. Here's the weird thing, those guys are almost never good … Continue reading Surfing is a struggle, and that’s why it’s good for your career

Add an Example Element for a Use Case Example in DITA

Scenario: The developer was seeking documentation to refer users to to answer setup questions for the feature. The setup of the feature, I found, was really complicated. The user needed to select the right combination of choices to properly configure it. The developer suggested the idea of an example setup, where the options are given … Continue reading Add an Example Element for a Use Case Example in DITA