The relationship between a technical writer and a product manager (PM) is often misunderstood. A technical writer may feel inferior to a PM. In reverse, a PM may lack confidence in a writer. This can result in an ineffective relationship where the writer doesn't receive what they need, or aren't free to engage in their … Continue reading How to be an asset to a PM as a technical writer
Category: Coach
Thinking 5 Moves Ahead as a Technical Writer
Chess grandmasters can see 15 moves ahead. Seeing ahead is common talk in the chess world. It's also an idea that can be incorporated in general strategic thinking. Patrick Bet-David explained the concept of thinking multiple moves ahead as each step being a specific lens to view the move you want to make. The following … Continue reading Thinking 5 Moves Ahead as a Technical Writer
How far can you go into your craft?
We concluded our Experience Organization (EO) Craft Summit on Thursday at ServiceNow. I was struck by a couple of things. The first was seeing work as a craft and not a job. The second was the connection made to my craft by listening to craftspeople across industries talk about their crafts. The atmosphere suggested there … Continue reading How far can you go into your craft?
Transitioning to technical writing – resume building
I'm grateful to have had several opportunities to apply my technical writing experiences to help others getting into it. There are fewer things professionally as satisfying to me as connecting like this. It's exciting to strategize approaches and see successes. I want to detail some of the things that have come up here. Why would … Continue reading Transitioning to technical writing – resume building
Double Yew! 